Unlock questions

You can pay for services on our website with any plastic credit and debit cards. But the main condition is that your card must be open to pay for services on the Internet. To open your card, if you have not bought services and goods online before, contact your bank.

The price depends on the brand and model of the phone, and for some services, and on the operator on which the smartphone is locked. The price for the service is displayed in the upper left corner of the page.

We can unlock your model phone, tablet or modem for free. To do this, you must make sure that your model is not on the page in the list of supported devices for unlocking. After that, you need to register on the site and on the forum, then create a topic on the forum. In the subject you must indicate: login (which is registered on the site!), IMEI, model, type of device (tablet or phone), country / operator on which it is locked, take a photo of the screen where the device asks for a code with someone else's SIM card and a photo of the back of the device under the battery, upload these photos to any photo exchanger such as FotoLink.su and paste the links into your message. After creating a topic, buttons for social networks will appear in it (Facebook, Google+, VK, Twitter, Yandex, LiveJournal), you need to make a choice of at least 3 reposts (links in your social networks must be indicated in your message). 

Yes, except in cases where the code did not come by a client error.

You should re-read paragraph 8 of the Site Rules, the conditions of which you accepted during registration. For reading follow the link.

Have you purchased a smartphone / phone / tablet abroad or simply found the device on the street and cannot use it due to the security code, or is the phone locked to one mobile operator and unable to work with local telecom operators? Our site will try to help you. We will help you to remove restrictions from the phone, we will pick up a secret code (hereinafter - NCK or “unlock code”) to unlock the phone, which will allow you to use the phone with any SIM card of any mobile operator in the world.

A separate section is devoted to this issue - Reliability guarantees of the site imei-server.com

The manufacturer prescribes information about the country code and the operator code (MCC - Mobile Country Code / MNC-Mobile Network Code) with which it should work with in the phone’s memory. At the moment of switching on, the phone compares this data with the information on the SIM card. If the SIM card does not meet the specified parameters, the phone will display an error message and require you to enter a pin code that will allow the device to work with a “foreign” SIM card. The request to enter the code may look different, examples:

• PIN- код разблокировки сети для SIM-карты
• SIM Network unlock PIN
• Enter Network Lock Control Key
• PIN de desbloqueio da rede SIM

Entering the correct key code is required only once. After the phone has accepted the unlock code, you can carry out any manipulations with it - update, install various software, do a factory reset and it will never be blocked again by the mobile provider.

No. All services of our site are provided remotely. To complete the unlock, we just need to know the IMEI and model of your device.

If the description of the service you ordered says that in the case of a non-working code, the provider accepts applications with a video for cancellation, submit an application to check the order. Application conditions are described in clause 8 of the Site Rules: